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F-Secure Network Control for Service Providers
Today's challenges
On-line surfing exposes computer users to a host of web threats.
The unprotected user is vulnerable to all manner of dubious
Internet traffic such as viruses, zero-day network threats, spam
and Denial of Service zombies. Once infected, computers change from
receivers into the senders of malicious traffic. Most of the time,
this happens without the user's knowledge. This situation typically
causes drastic problems to service providers: bandwidth disruption,
overloaded helpdesks and a loss of revenue.
The solution
The F-Secure Network ControlTM provides service providers with an
automated process to control every single user's outgoing Internet
traffic against malicious code. Users identified as the source of
disruption, will be put off-line and will receive a web page
message guiding them to clean up their computer by preferably
installing a security solution or using an on-line scanner and, if
needed a Windows update. Thus, service providers can offer the user
their own security service, targeted at increasing the revenue
stream. At the point when the selected computers are no longer a
source of disruption to the network traffic, Internet access is
automatically restored.
Key features
Out-of-band network appliance
- Uses packet copy from switches to monitor traffic
- Each sensor handles up to 2 Gbps
- Easily scalable by adding more sensors
- Cisco and Juniper integration
Anomaly detection
- Automatic detection and mitigation of abuse
- Traffic inspection: identify worms, P2P systems, etc. through
packet analysis
- Traffic level monitoring: SMTP, http, P2P protocols, VoIP,
IM, etc.
- Dark address space monitoring: detect network scanners
Management
- Centralized web console for consolidated reporting and
statistics
- Aggregate data stored in an SQL database
- SNMP v2C
Regaining Control
- Automatic network abuse control
- Increase the end customer satisfaction
- Isolate and automatically fix disruptive computers in the
network
- Reduce help desk costs
- Produces excellent network traffic reporting
- Independent of the client software installed in the end
customer computer
Key Benefits
Reduces helpdesk calls
Users who are experiencing a malware problem beyond the
limits of their knowledge will automatically end up calling the
service provider's helpdesk. This action increases the service
provider's operational cost significantly. F-Secure Network
Controlâ„¢ will guide users to fix the problem themselves,
eliminating the need to call the service provider's helpdesk.
Increases customer satisfaction
The direct result of F-Secure Network Controlâ„¢ is to alert
the user about their unsafe surfing behaviour. As a result, the
user is advised to get Internet protection, which will increase
their overall positive Internet experience and satisfaction levels
towards the service provider.
Up-selling the security desktop solution
When customers are made aware that their computer is causing
network disruption, this is also the opportunity for the service
provider to introduce their Internet security package thus
increasing potential revenue streams and helping to secure their
network against further assaults.
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Last modified:
06-Aug-2008
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